Company Overview:
North Pacific Properties is a privately held and owner-operated professional property management company established in 2008. A traditional brokerage divided into three divisions: real estate, property management, and maintenance. For more information, visit https://northpacificpropertymanagement.com
We are currently seeking a Director of Property Management to lead our Property Management Division, which specializes in managing single family properties throughout the PNW.
• Team Leadership: Manage and oversee the Property Management Division, including a team of 16 property managers (1099) and a Property Management Supervisor (W2).
• Operational Oversight: Coordinate activities and resources to achieve property objectives as set by the Director of Business Operations and the CEO.
• Policy Development: Participate in creating strategies, operational procedures, and policies.
• Revenue Growth: Assist in creating and executing strategies to increase portfolio and company revenue.
• Compliance: Ensure all business practices comply with company policies, Fair Housing laws, the ADA, the Fair Credit Reporting Act, state statutes, and other relevant laws.
• Policy Implementation: Enforce company policies within the property management team.
• Strategy Execution: Collaborate with the Director of Business Operations and the CEO to develop and implement marketing and growth strategies.
• Quality Assurance: Ensure operations meet established quality standards through proper procedures and processes.
• Relationship Management: Maintain external relationships with clients, vendors, and residents to further company objectives and image.
• Administrative Efficiency: Ensure efficient administrative practices, including scheduling, contracting, and record keeping.
• Financial Monitoring: Regularly review financial information for accuracy and compliance.
• Performance Evaluation: Conduct monthly report analyses to ensure that Key Performance Indicators (KPIs) are in line with business objectives
• Problem Resolution: Address and resolve business and personnel issues promptly.
• Legal Oversight: Lead the resolution of legal and contractual disputes, keeping the CEO informed.
• Reporting: Develop and submit required reports to the CEO within set guidelines.
• Industry Awareness: Stay informed about industry trends, legal, regulatory, and technical changes, and communicate updates to the team.
• Meetings: Conduct monthly property management meetings to update on policies, legislative changes, and technological improvements.
• Networking: Participate with relevant outside organizations and activities to engage, promote, and enhance the company’s mission and reputation.
• Licensing: Active Managing Broker’s license, or a Real Estate Broker’s License with the ability to obtain a Managing Broker’s license within six months of hire.
• Experience: At least 5 years of residential property management experience and 5-7 years of managerial experience.
• Professionalism: Must be able to work collaboratively and respectfully with peers, other team members and departments.
• Knowledge: Strong understanding of WA landlord/tenant law, lease agreements, and security deposit disposition processes.
• Independence: Ability to work independently in a fast-paced, changing environment.
• Software Proficiency: Experience with AppFolio is preferred but not required.
• Transportation: Reliable transportation is required.
Competitive salary ($100,000 to $115,000, DOE)
• Medical and dental insurance for employees after 60 days
• A 401(k) plan with a guaranteed match up to 4% after 90 days
• 11.5 days of paid time off (6.5 sick days + 5 vacation days)
• 10 paid holidays
