Residents Benefit Program

North Pacific Properties has developed our Resident Benefit Program with the goal of providing the best possible experience for our tenants. This program was thoughtfully designed to offer added value, enhanced convenience, and ongoing support—ensuring that our residents feel cared for and confident throughout their rental journey.

The program is $40/month and includes the following features:

Filter Delivery Service

Changing filters is as easy as opening the front door. This service helps you save up to $250/year and reduces the hassles of repairs.

Renters Insurance Program

We’ve secured the industry-leading value policy from an A-rated carrier. You’ll benefit by being added to our master policy so all of your insurance requirements in the lease are met. If you want a retail individual policy, you can still get that at any time.

Resident Rewards Program

Rent day is now rewards day. You’ll get cash, gift cards, and exclusive discounts you can use to save up to $4500/year on everyday expenses.

Move-In Concierge

One call sets up utility, cable, and internet services – and helps you get the best promos and discount codes available.

Credit Building

We report every on-time rent payment so you build credit. Average increases of 23 to 42 points in resident scores. We can report up to the past 24 months for an immediate boost.

Online Portal

Access your documents and pay rent through our easy to use online portal.

Vetted Vendor Network

Everyone who services your home is screened to exceed our standards for insurance, licensing, and professionalism for the job.

24/7 Maintenance Coordination

It always seems like things happen after hours. This makes reporti ose pesky maintenance issues easy and fast either online or by phone.

Home Buying Assistance

For those who want to move onto homeownership, we’ll help you get there.

Opt Out Directions

Option 1: Provide Your Own Insurance (RBP Fee Reduction)
You may submit proof of qualifying liability insurance to reduce your monthly RBP fee. To qualify:

The policy must:

  • Be from an A-rated carrier
  • Include at least $100,000 in liability coverage
  • List North Pacific Properties as an additional interest
  • Use the address: PO Box 660121, Dallas, TX 75266

Once verified, your RBP fee will be adjusted accordingly.

Option 2: Full RBP Opt-Out

If you do not wish to participate in the Resident Benefit Package at all, you may request a complete opt-out.
To do so:

  1. Email admin@northpacificproperties.com with the request to opt out.
  2. Sign a waiver acknowledging release from the program.
  3. Once approved, the RBP and all associated fees will be removed.

Important Notes:

  • Failure to Maintain Insurance: If your independent tenant liability insurance lapses due to non-payment or non-renewal after lease execution, North Pacific Properties will automatically enroll you in the program at a cost of $11.95 per month.